If a viewer can capture a show and upload it to YouTube within a couple of hours why can't the producers of the show make it available on their own service. It's actually laughable.
I have never in my life encountered a bigger escuse of a service ... it's slightly mad.
I have to say at first I though this forum was just full of moaning tools with nothing better to do but after a few weeks of experiencing 4od(or not which is in fact the problem) I fully understand their pain. Shambolic to say the least. If you're going to offer a service at least make sure it works first.