Ive installed 4od but every time i click on the icon it wont open. Ive reinstalled it many times but still no luck.
Any ideas?

Hi abbie Do you get any error messages and/or numbers during the install? If you do, those would help a lot.

I've been having mega problems installing 4OD too lately but have finallymanaged to overcome them until I just tried re-installing it again and got problems but I think it's a problem with the installation file - error 1904.module but I'm hopeful of finding a 'fix' soon.

Good luck for now

Nope, it installs just fine but then simply wont open. So frustrating!

Posted 12-02-08 20:44 Hide Post
I fixed this my uninstalling 4od, and bbc iplayer if you have it

then go to my computer, c drive, documents and settings (for xp) users(for vista) then select all users, then select application data, (hidden files may need to be viewable) find kontiki folder, delete it

reboot, reinstall

Mine is slightly different. It opens OK, it downloads the programe of my choice OK, but it won`t play the downloaded programme.
I`ve tried everything, but in the end gave up
I`m now deciding whether or not to remove 4oD from my PC

Hi abbie123
Please reinstall 4oD
Click Start > Control Panel > Add/Remove Programs.
4oD should be listed near the top. Click the Remove button and follow the steps to uninstall 4oD.
Next download the latest setup file from http://www.channel4.com/4od/installer/channel4_on_demand.exe
Open this setup file to install 4oD again.
Also please ensure that KService.exe and KHost.exe are added as exceptions to your antivirus, spyware and firewall software and allowed full access to the internet.
Sometimes security software mistakenly blocks KService.exe (Delivery Service Manager) and KHost.exe but they 100% safe services that are essential to 4oD.
For a step by step guide about configuring your security software please see our help pages: http://help.channel4.com/4oD/
KService.exe and KHost.exe are stored here: C:\Program Files\Kontiki
Please test 4oD using free content.

Hi Mancunian_Nick

Please log into you PC using an Administrator account.
XP
1. Download and Run the file from the link below: [URL=http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe ]http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe [/URL]then follow the instructions.
2. Download and Run the file from the link below:
[URL=http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_active_x.msi ]http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_active_x.msi [/URL]
then follow the instructions.
3. Open your Start Menu.
4. Click “Run…” and type in:
regsvr32 C:\windows\system32\macromed\flash\flash9e.ocx
5. Press Enter
You will then receive a configuration message

Vista
1. Download and Run the file from the link below:
http://download.macromedia.com/pub/flashplayer/current/...all_flash_player.exe then follow the instructions, including any User Account Control prompts which appear
2. Download and Run the file from the link below:
[URL=http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_active_x.msi ]http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_active_x.msi [/URL]
then follow the instructions, including any User Account Control prompts which appear
3. Open your Start Menu.
4. Under “Start Search”, type cmd.
5. cmd.exe should appear in the results box.
6. Right-click on cmd.exe and select “Run as Administrator”.
7. Follow any User Account Control prompts which appear.
8. In the cmd window, type in:
regsvr32 c:\windows\system32\macromed\flash\flash9e.ocx
9. Press Enter

You will then receive a configuration message

(If you get an error code 0x80070005 then you need to ensure that you used ‘Run as Administrator’ to launch the cmd window)

If this fails to resolve your issue, please Contact Us

Hi The Celt

In order for us to assist your further, please Contact Usadvising which Operating system you are using.

Thanks
4oD Admin

I'm experiencing problems on 4OD.
I have ordered a programme and gone through all the payment process and it asks to confirm order. It comes up saying the my order is beig processed, this may take a few minutes. When done it takes me to the you are downloading the programme screen and whe I click continue it takes me back to the click confirm order screen. I have no programmes downloading on the main page and none showing as downloaded. Yet my statement states that I have ordered the programme 5 times as a result of me clicking the confirm order page. This is the first time I have used this so wasn't aware there was a problem until now when I have checked back.
I had no problems installing 4od but since then I have not been able to download my chosen programme.
I am running on Vista. Is anyone else having the same problem??

Just want to add, that I have just tried to download a free programme and its downloaded straight away.

Hi, I'm having similar problems installing. I've followed the instructions above but when I tried to install 4od I get an error every time saying flash9d.ocx failed to register. It's odd as when I run the Flash msi file it installs flash9e.ocx

Any ideas how I can fix this?

Thanks!

Ok I've just uninstalled Flash and 4od, reinstalled 4od allowing it to register Flash which worked - so installation appeared to be successful. BUT now when I click on the 4 icon to launch 4od nothing happens!

I posted a solution to the many 4od problems on my blog at acquiweb dot com forward slash blog. I'd post the link but last time I did it some nice moderator removed it. It'd be much preferrable if they said thanks for the help.