Originally posted by beecher:
quote:
Originally posted by MELBOY:
When you fit these fires you always leave the booklet with the customer and say to them if you must disturb the coals they must go back in the order shown in the book or you will damage the fire. The number of times we have been called back and it's as plain as yer nose on yer face that someone has been meddling with the coals and put them back incorrectly.
Why this happens is an absolute mystery to me because I have one of these Living Flame Gas-Fires and it has no need to be fiddled with and it hasn't been in over 6 years!
Mel.
Well, in my defence the previous owner left no booklets.
How else could I have cleaned all the soot off the coals, and cleared away the debris dropped by the bird from the coals without "meddling"?