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Two Silver Stars
Posted
I often buy things online, and some of them are delivered by Royal Mail.

However, I always seem to miss the deliveries, even if I'm at home, and have to collect from their depot some miles away.

Yesterday, I discovered why.

I heard the post come through the letter box, went straight to collect it, and found a "Sorry, you were out" card on the mat.

Went outside, found the postman two doors away, and asked him for my parcel.

He didn't have it with him.

When I went to collect my parcel today, there was a queue of people with "Sorry, you were out" cards. Several of them said they couldn't understand how they missed their deliveries, because they were at home at the time on the card.

Make of that what you will.
 
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One Silver Star
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Yes, that's happened to me! Stayed in specially, only to find a card on the mat. Friends report the same thing.
 
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Four Silver Stars
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quote:
Originally posted by oake:
I often buy things online, and some of them are delivered by Royal Mail.

However, I always seem to miss the deliveries, even if I'm at home, and have to collect from their depot some miles away.

Yesterday, I discovered why.

I heard the post come through the letter box, went straight to collect it, and found a "Sorry, you were out" card on the mat.

Went outside, found the postman two doors away, and asked him for my parcel.

He didn't have it with him.

When I went to collect my parcel today, there was a queue of people with "Sorry, you were out" cards. Several of them said they couldn't understand how they missed their deliveries, because they were at home at the time on the card.

Make of that what you will.



Stop messing around and answer the door a bit quicker then, people don't have all day to wait on you, they have a job to do.
 
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One Platinum Star
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They didn't knock on the door, that's the point.

Sounds to me like some posties have decided to leave the parcels at home to ease their day.

See, I've taken in parcels from Royal Mail for neighbours before, as have they for me. What the postmen in my area will tend to do is try a neighbour first because that saves them having to return things to the depot and do whatever extra paperwork required when they do that. The more things they can get rid of the less they have to do at the end of their shift.

So these guys look like they are not even taking the parcels out with them, so saving their time at the end of a shift.

I would make a written complaint to the depot because although managers are doubtless aware it is going on they won't do anything about it if they are not hearing any complaints.
 
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One Sparkly Silver Star
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It has happened to me Nod very naughty, Roll Eyes in fact when I rang 5 minutes later to say I was in and that the nobody knocked they said I couldn't of been and maybe I was a bit deaf.

I said I am not deaf deaf, Ninja because how come I knew he didnt knock, the conversation became a little bit surreal after that. Disappointed Santa
I wondered too myself why do they do that.
 
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One Platinum Star
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report it. I was waiting for a purchase.....special delivery....before 1pm....well 1pm came and went....I put a complaint in to the seller and ebay .....the delivery arrived an hour late....local postie thought he would save delivery man the bother of driving to deliver it. Real chancers and I know we need to complain to get the services we are paying for or we will end up with the service we deserve.
 
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Two Silver Stars
Picture of TrevGo
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quote:
Originally posted by BigChull:
Stop messing around and answer the door a bit quicker then, people don't have all day to wait on you, they have a job to do.


Ah, obviously a postman who is not only incapable of reading addresses, but other peoples' posts too.

Could you not understand that the postman didn't have the parcel with him? Wouldn't have made any difference if he'd been waiting, door open, to greet him.

We actually have the opposite problem.

The other half is a manic ebayer, so every day there is a clutch of jiffy bags and packages, usually sent recorded delivery.

If it's possible to cruch up the package, it's rammed through the letterbox (especially if it has a "do not bend" sticker on it), and anything bulkier is left outside, under the doormat. As a token gesture, he takes the lid off the dustbin, and puts over the package/doormat, just in case any pilferer hadn't already noticed.

We would prefer to collect these from a delivery office, but have been told that this is not possible without a p o box number.

The only course of action is start claiming for non-delivery for all the recorded stuff for which they will not have obtained a signature.

It's what happens when you put a footballer in charge of a public service.
 
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Four Silver Stars
Posted Hide Post
quote:
Originally posted by TrevGo:
quote:
Originally posted by BigChull:
Stop messing around and answer the door a bit quicker then, people don't have all day to wait on you, they have a job to do.


Ah, obviously a postman who is not only incapable of reading addresses, but other peoples' posts too.

Could you not understand that the postman didn't have the parcel with him? Wouldn't have made any difference if he'd been waiting, door open, to greet him.

We actually have the opposite problem.

The other half is a manic ebayer, so every day there is a clutch of jiffy bags and packages, usually sent recorded delivery.

If it's possible to cruch up the package, it's rammed through the letterbox (especially if it has a "do not bend" sticker on it), and anything bulkier is left outside, under the doormat. As a token gesture, he takes the lid off the dustbin, and puts over the package/doormat, just in case any pilferer hadn't already noticed.

We would prefer to collect these from a delivery office, but have been told that this is not possible without a p o box number.

The only course of action is start claiming for non-delivery for all the recorded stuff for which they will not have obtained a signature.

It's what happens when you put a footballer in charge of a public service.


you fell for it, the joke
 
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One Silver Star
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Common practice all over the country it seems!

Yesterday, I was up at 6.30 am, my postman arrived at 8.30am, parked his bike just outside my house as he always does (I'm the last house in the row) took his mail for delivery to the other 10 houses and when I looked into the hall nothing for me...........but when I went to take the dog out I found a "Package to be signed for" card scrunched in the letter box.

I have a doorbell with a very loud ring, and I know he didn't knock. Clearly, it is something they all do now. Very annoying.
 
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One Silver Star
Picture of empiricist
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Compared to some other courier services, my postmen are generally Ok-at least that's been my experience.
 
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One Platinum Star
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Same here empiricist. Had no probs with our posties or Royal Mail, have had a few with other couriers.
 
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Two Gold Stars
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I received a card yesterday and drove the 12 mile round trip to collect it this morning, only to find when I got home that it fitted through the letterbox, when I boned the postman he said it was delivered by van. Angry
 
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One Sparkly Silver Star
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quote:
Originally posted by Humble_Horace:
when I boned the postman he said it was deliverd by van. Angry

Eek No wonder he was reluctant to slip it through your letterbox. Ninja
 
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Three Silver Stars
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quote:
Originally posted by oake:
I often buy things online, and some of them are delivered by Royal Mail.

However, I always seem to miss the deliveries, even if I'm at home, and have to collect from their depot some miles away.

Yesterday, I discovered why.

I heard the post come through the letter box, went straight to collect it, and found a "Sorry, you were out" card on the mat.

Went outside, found the postman two doors away, and asked him for my parcel.

He didn't have it with him.

When I went to collect my parcel today, there was a queue of people with "Sorry, you were out" cards. Several of them said they couldn't understand how they missed their deliveries, because they were at home at the time on the card.

Make of that what you will.



you need to contact your local delivery depot and report it. if it happens again, take it higher. it used to happen here too, but it doesn't anymore. our new postman is fantastic. he doesn't bring parcels first time, he knocks to see if you are in and he then does a parcel run later on in his car. he says they have so many "freebies" to deliver these days it's gettin horrendous.
 
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